I've been coming to Dr. Ingber for a few years and have had nothing but a positive experience with him, the other doctors, and the administrative staff. On the last point, I've had to cancel/reschedule at the last minute a few times, and the staff has always been great about finding me a new appointment. I've never been charged a late cancellation fee (I think they have a policy in place, but it's not enforced if you explain nicely). I also get various email/text/call reminders starting about a week before my appointment, which is helpful since most of us choose to forget that the dentist exists between teeth cleanings. In terms of the dentistry itself, I've never felt like I'm being upcharged for problems that don't exist. Granted, I have good teeth that haven't needed much beyond routine cleanings, but I've found Dr. Ingber to be attentive, thorough, and quick. I once brought up a slight shift in my bottom teeth, which had a permanent retainer on them at the time. He recommended an appointment with Dr. Porvaznik, which I was able to get on the books for the following week. Dr. Porvaznik followed the same pattern: helpful, friendly, and not pushy at all. He quickly discovered that the retainer wire was starting to lift from the back of my teeth, creating the uneven pressure that was causing the shift. He explained to me that this issue is why he doesn't recommend permanent retainers (which my old ortho had installed about 10 years ago and declared as something that would keep my teeth straight for life...guess not). He suggested doing a series of Invisalign retainers to correct the movement and then a final version to maintain the straightened teeth. Since I've invested a lot in and care quite a bit about my teeth, I agreed with this plan, expecting the additional visits and progressive retainers to cost me upwards of a thousand dollars. I was pleasantly surprised to find that the whole process came to just $200 and accomplished exactly what I wanted. I'm surprised and perplexed by some of the one-star reviews; perhaps the staff has turned over or I've simply never encountered the problematic individuals. I also know that dental patients aren't always pleasant themselves, so for potential newcomers: I'd suggest trying for yourself and drawing your own conclusions.
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